Inbound IVR replacement
Replace your "press 1 for sales" menu maze. Caller speaks naturally, agent understands intent + slot-fills.
Launching soon · H1 2026
Pick up every call. Even at 2 AM.
Conversational AI voice agent — English + Hindi at launch, natively trained (not translated). 8 more Indic languages on the roadmap. Inbound IVR replacement, outbound campaigns, auto-logged to CRM. ₹2 per voice-minute, post-paid.
24/7 coverage 10 Indic languages TRAI-compliant
VA
00:42Callerकल मैंने 2 साड़ी ऑर्डर की थी, status क्या है?HI
AgentOrder #4823, dispatched today via Delhivery, ETA tomorrow 4 PM. SMS bhej diya?HI
CallerHaan mil gaya. Thank you!HI
38 calls. Missed. Last week alone.Each one was worth ₹1,400. After-hours callers don’t leave voicemail — they call your competitor instead.
~38calls missed /wk
~₹53Klost /wk
The switch
From a 4-agent call center to 24/7 in EN + HI.
Most Indian SMBs run a 4-agent call center 10 AM-7 PM and lose 30-40% of incoming calls outside hours. Wendesk Voice Agent answers in your customer’s language, qualifies the call, books the appointment, and logs everything to CRM.
Before today
~₹1.2L /mo
4 agents · 10 AM-7 PM only · English only
4 agents salaries (~₹30K each)
30-40% calls missed after hours
Manual call notes · CRM gap
English script · lose Tier-2 callers
switch →
After with Wendesk
₹2 /min
24/7 · EN + HI Day 1 · auto-CRM
Pay only for minutes used (post-paid)
Zero missed calls · 24/7
Call summary auto-logged to CRM
EN + HI live · 8 more on roadmap
100%
Call coverage
24/7 · zero missed
24/7 · zero missed
0.4s
Avg response
caller doesn’t hear pause
caller doesn’t hear pause
2 langs
Live Day 1
EN + HI · 8 on roadmap
EN + HI · 8 on roadmap
87%
Resolution
without human handoff
without human handoff
Want the numbers for your volume? Skip down to the calculator.Run your own numbers →
How it works · 10 minutes
Connect. Train. Pick up.
No call-center vendor. No 6-month onboarding. Three steps from buying to your first auto-handled call.
10:00
Connect a number
Buy a Wendesk virtual number or port your existing one. Telephony adapters: Twilio, Exotel, Knowlarity, Plivo.
23:00
Train on your menu
Upload your FAQ, product catalogue or call script. Voice agent embeds it via pgvector for instant recall during calls.
310:00
Take your first call
Inbound caller speaks Hindi → agent replies in Hindi → call summary lands in CRM Activity timeline. Done.
Everything in your voice agent
Eight capabilities. One subscription.
Inbound · Outbound · STT · TTS · Memory · Handoff · CRM-log · Personas. Zero per-feature pricing.
Outbound campaigns
DNC pre-check · TRAI-compliant timing windows. Lead qualification, appointment confirmation, renewal reminders.
STT in EN + HI Day 1
Real-time speech-to-text via AWS Transcribe + Sarvam AI. Code-switching (Hinglish) handled natively. 8 more Indic languages on roadmap.
Natural-voice TTS
Mumbai Marathi, Chennai Tamil, Lucknow Hindi — spoken by voice models trained on Indian speakers, not accent-shifted Western voices.
Conversation memory
Caller’s last 5 calls + their CRM Contact + Order history pulled into context. Caller doesn’t repeat themselves.
Auto-handoff to human
Caller asks for a manager · agent transfers with full context summary · human takes over without "let me check".
Auto-log to CRM
Call recording + transcript + summary + intent tags + outcome — written to Contact timeline as Activity. Searchable.
Industry voice personas
Healthcare PHI-aware (no diagnosis claims). Legal disclaimer-aware. Real-estate RERA-compliant. F&B FSSAI-aware.
The killer feature
Native voice. Not an accent.
Voice models trained on actual Indian speakers — Lucknow Hindi sounds like Lucknow. Callers don’t notice they’re talking to AI.
- EN + HI Day 1 · 8 more coming soon
- 0.4s latency · feels human
- Hinglish code-switching native
- 30s test · callers don’t notice AI
Now speakingLive
हिन्दी
English
தமிழ்
తెలుగు
मराठी
বাংলা
ગુજરાતી
ਪੰਜਾਬੀ
ಕನ್ನಡ
മലയാളം
10Languages
0.4sLatency
92%Avg accuracy
Early-access waitlist · Launch cohort
Real customers. GA in 2026 H1.
Early-access partners running pilot deployments today. GA in 2026 H1 — reserve early access now to lock launch pricing and onboarding queue priority.
“Pre-pilot we missed 38% of after-hours calls. Patients booked elsewhere. The agent now picks up at 9:30 PM, books the appointment in Tamil, and tomorrow we just confirm. Three months in: zero missed appointments.”
−38% no-shows · 3 monthsMore case studies →
Run your own numbers
Office staff vs AI Voice Agent. The math.
Pick your industry. Set your call volume. See exactly what a human call-center costs you next month — and what it costs with Wendesk Voice. Tweak any rate.
Use cases · Day 1 ready
Nine common deployments. Pre-built scripts.
Each deployment ships with industry-specific script + compliance hooks + integration. Pick your use case at signup; the agent loads the right voice persona automatically.
Reply within 12 minutesReserve early access.
Reserve early access.
Get the launch price.
GA is 2026 H1. Early-access partners get first onboarding queue priority, locked launch pricing (₹2/min for 24 months), and a co-design slot with the voice team for industry-specific scripts.
Betaearly-access waitlist
All 7 solutions · one platform
Pairs naturally with the rest of Wendesk.
Every solution writes back into your CRM. Pick one to start, add the others as you grow.
FAQ
Quick answers before you ask.
When does the AI Voice Agent launch?
Early access live. GA 2026 H1. Reserve early access today to lock launch pricing for 24 months and skip the GA waitlist.
How much does it cost per minute?
₹2/min post-paid on the early-access tier. Pricing locks for 24 months from your activation. Run your numbers in the ROI calculator above — most clinics, hotels, and field-service brands break even in month 2.
Will my callers know they're talking to AI?
Average detection time: ~30 seconds. Voice models are trained on actual Indian speakers — Lucknow Hindi sounds Lucknow at launch (English + Hindi at launch). Mumbai Marathi and other regional Indian-language voices ship soon alongside the full language rollout. 0.4s response latency means no awkward “wait for AI to think” gaps. We disclose AI-use as required by law on call connect.
Which Indian languages are supported?
Languages at launch: English (live) · Hindi (live). On roadmap: Tamil · Telugu · Marathi · Bengali · Gujarati · Punjabi · Kannada · Malayalam. Hinglish code-switching supported natively in launch tier. Caller language is auto-detected on first sentence.
Is it DNC + TRAI compliant?
Yes. DLT registration handled by Wendesk. Outbound calls scrubbed against DND/DNC list per call. TRAI consent verification on every campaign. Time-of-day restrictions (9 AM–9 PM) enforced. Full audit log for regulator queries.
Can I clone my own voice for the agent?
Yes — voice clone from a 30-second sample. Brand-consistent across calls. Available on Pro tier and above. Or pick from our library of 12 pre-trained Indian voices (male/female, formal/casual, north/south accents).
Early access live
Pick up. Even at 2 AM.
EN + HI Day 1 (8 more Indic on roadmap) · 0.4s response · ₹2/min post-paid · DNC + TRAI-compliant. Early access locks launch pricing for 24 months.
- EN + HI Day 1
- 0.4s reply
- DNC + TRAI safe
तीन तरीकों से संपर्क करें
WhatsApp करें+91 8591 998 000 · Voice Agent team15-मिनट की कॉल बुक करेंफाउंडर खुद कॉल लेते हैं · 50K ग्राहकों तकफाउंडर्स को ईमेल करें[email protected] · 24 घंटे में जवाब12 मिनट में जवाब · सोम–शनि 9am–9pm IST