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Lead capture from 99acres · MagicBricks · Insta · WhatsApp into one inbox. RERA-validated, escrow-monitored, GPS site-visit pipeline.
Lead replies in 90s · brochure cards · GPS site-visit pings · RERA disclosure auto-send. WhatsApp is the surface, not an add-on.
32 RE fields, 8-stage pipeline, 7 AI prompts, 12 integrations, RERA gate built into the framework.
OAuth + scoped JWT lets AI agents list properties, schedule visits, send WA reminders with the dashboard's permission matcher.
Generic CRMs don't speak RERA, don't know carpet vs super, don't gate marketing on project registration. Wendesk's framework does.
99acres, MB, Insta DMs, WA groups, walk-ins — first to reply wins. Wendesk pulls everything into one inbox + auto-reply in 90s with brochure card.
SMS reminders ineffective. WA T-2h reminder with broker name + GPS link lifts show-rate to 92%. Broker GPS check-in proves arrival.
Marketing without RERA = legal liability. Builder dipping into operational vs escrow account = trust risk. Wendesk gates both at the framework level.
Buyers get quoted super area; disputes arise post-booking. Carpet-area disclosure auto-sent before booking, with RERA-mandated format and audit timestamp.
70% of project funds must stay in escrow per RERA. Wendesk's Razorpay sub-merchant integration monitors the escrow ratio and flags violations before a regulator does.
Wendesk tracks and enforces the mandatory RERA compliance gate at each project phase — from registration through completion certificate. Every phase-transition triggers the right disclosure, audit log, and WA notification.
RERA Gate
Mandatory before any marketing or public listing. Wendesk checks state portal on save.
RERA Section 4QR Filing
Auto-generates quarterly progress update. Sends builder a WA reminder 14 days before deadline.
RERA Section 11Disclosure Check
All brochures and listings auto-include RERA number + carpet area. Block marketing without valid registration.
RERA Section 1270% Rule
Razorpay sub-merchant monitors fund movements. Flags any withdrawal that breaches the 70% escrow floor.
RERA Section 4(2)(l)Handover
OC/CC upload required before possession. Triggers final possession WA + NPS survey to buyers.
RERA Section 176 custom objects ship out of the box for Real Estate. Add more — visitor feedback · resale listing · sub-broker agreement · escrow statement — in the admin, no code.
RERA · type · carpet/super · location · price · gallery · belongs-to: Project
Builder · scope · timeline · RERA progress · towers/units · escrow account
Property-link · channel (99acres/MB/Insta/WA) · views · inquiries
Property · broker · scheduled-time · GPS check-in · feedback
Property · buyer · token-amount · agreement · loan-financer
Project · disclosure-event · publish-date · regulator-acknowledgement
Mandatory before marketing · auto-validation
Consent on every lead · DSR-ready
Per-HSN auto-coded
NRI buyers covered
Real Estate ships with seven pre-built WhatsApp flows — brochure on inquiry, T-2h site-visit reminders, RERA disclosure, token link, loan checklist drip, possession updates, post-handover referral.
Pulls from 99acres / MB / Insta / WA into one inbox. Auto-replies with property card · brochure · drone tour · RERA tag.
Confirm with broker name + Google Maps link. T-2h reminder with re-confirm yes/no. Broker GPS check-in proves arrival.
Before any booking, RERA disclosure PDF goes to buyer's WA + email. Audit trail with regulator-grade timestamp.
Razorpay token link · loan-doc checklist drip · quarterly possession progress · post-handover NPS + referral nudge.
<b>EN + HI from launch.</b> All flows ship in EN + HI. Marathi · Tamil · Telugu · Bengali · Gujarati on Pro tier.
Industry baselines from 200+ Real Estate tenant cohorts in the V1 codebase. Your numbers may vary; these are the median.
First WA reply with property card · brochure · RERA tag.
from 3 hoursT-2h GPS reminder + broker name + Maps link drives discipline.
from 70%Inquiry → Token paid. Single pipeline + loan pre-check + WA cadence.
from 120 daysFramework gate blocks marketing on un-validated projects.
from industry baselineOnce you grant scoped access at mcp.wendesk.com, your agent can interact with your tenant data — gated by the same 3-part permission matcher as the dashboard.
// Claude calling Wendesk via MCP POST https://mcp.wendesk.com/mcp Authorization: Bearer eyJ... { "jsonrpc": "2.0", "method": "tools/call", "params": { "name": "industry.realEstate.visits.schedule", "arguments": { "propertyId": "prop_skyline_3bhk_w12", "buyerPhone": "+91-98xxxxxx", "slot": "2026-05-11T11:00+05:30" } } } // 200 OK — booked + WA reminder queued { "visitId": "visit_xK8d2", "broker": "Rahul Mehta", "reminderQueued": true, "audit": "via=mcp · client=claude-desktop" }
Same dispatch + GPS + AMC patterns for HVAC · plumbing · appliance repair.
For real-estate firms with serviced-apartment / branded-residences arms.
For builders' in-house legal teams · agreement templates · escrow audit.
Builders, brokers, developers — drop your phone or chat on WhatsApp. We respond within 90 minutes, in English or Hindi, and have your tenant live in 2 hours.