One-click meeting creation
Create Zoom meetings directly from Lead, Contact or Deal records.
Live
Zoom
Schedule and log Zoom meetings from your Wendesk CRM deals. Zoom is the world's most popular video conferencing platform. Connect to Wendesk to create Zoom meeting links directly from CRM deal cards, automatically log meetings as CRM activities, and send meeting invites via WhatsApp.
Free to use5.6K installsReleased 6 Jul 2026Updated 17 Jul 2026v1.0
Capabilities
What you can do with Zoom
Capabilities your team gets when Zoom is wired into Wendesk.
WhatsApp invite
Auto-send Zoom meeting links to customers via WhatsApp.
Meeting activity logging
Completed Zoom meetings sync as CRM timeline activities.
Setup
How to connect Zoom
Typically completes in under 5 minutes. No engineering required.
- 1
Create Zoom app
Go to marketplace.zoom.us → Develop → Build App → choose Server-to-Server OAuth.
- 2
Get credentials
Note your Account ID, Client ID and Client Secret from the app credentials page.
- 3
Connect in Wendesk
App Store → Zoom → enter Account ID, Client ID and Client Secret.
- 4
Configure meeting triggers
Set which CRM deal stages auto-create Zoom meeting links.
Plans
Available on these plans
Activate Zoom on any of the plans below.
StarterGrowthProEnterprise
FAQ
Frequently asked questions
Answers to the most common questions about Zoom on Wendesk.
Zoom इंटीग्रेशन Wendesk CRM में क्या जोड़ता है?
Zoom इंटीग्रेशन आपको Wendesk deal या contact page से directly Zoom meeting links बनाने देता है। meeting समाप्त होने के बाद, Wendesk meeting duration, participant list और — यदि सक्षम है — recording link को CRM contact की activity timeline पर log करता है।
क्या Wendesk Zoom meeting से पहले WhatsApp reminders भेज सकता है?
हाँ। जब Wendesk से Zoom meeting schedule की जाती है, तो आप meeting से 30 मिनट या 1 घंटे पहले Zoom join link के साथ prospect को automated WhatsApp संदेश configure कर सकते हैं। यह बिना manual follow-up के no-shows को समाप्त करता है।
Zoom Wendesk के साथ कैसे authenticate करता है?
इंटीग्रेशन Zoom के OAuth 2.0 app authorization flow का उपयोग करता है। आप Zoom account से Wendesk app install करते हैं या Wendesk के app-store setup से authorize करते हैं। इंटीग्रेशन meeting creation, recording access और webhook event delivery के लिए scopes request करता है।
क्या Zoom भारतीय SMBs द्वारा B2B sales calls के लिए आमतौर पर उपयोग किया जाता है?
Zoom भारत में remote sales demos और client onboarding calls के लिए व्यापक रूप से उपयोग किया जाता है। SaaS, professional services, education और healthcare जैसे sectors में भारतीय SMBs अक्सर structured video meetings के लिए Zoom का उपयोग करते हैं।
क्या मैं Wendesk reports में देख सकता हूँ कि किन CRM deals से Zoom meetings हुईं?
हाँ। क्योंकि Zoom meeting link Wendesk में एक specific deal या contact से बनाया गया है, meeting event उस deal को attributed है। Wendesk activity reports deal stage, team member या time period के अनुसार Zoom meetings की संख्या दिखा सकते हैं।
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