Planned
Sulekha
Capture Sulekha service-provider leads into Wendesk CRM for follow-up. Sulekha is an India-specific local-services marketplace where consumers post service requests (movers, tutors, salon-at-home, AC repair, photographers). Connect to Wendesk to auto-import Sulekha service-request leads as CRM leads with the pin-code + budget + service-category context attached, then route to the right field rep for WhatsApp Business follow-up within Sulekha's recommended 10-minute reply window.
Free to use1.0K installsReleased 6 Jul 2026Updated 17 Jul 2026v1.0
FAQ
Frequently asked questions
Answers to the most common questions about Sulekha on Wendesk.
What is Sulekha and who uses it?
Sulekha is India's leading local-services marketplace with over 200,000 service providers and 30 million consumers across 40 cities, used by plumbers, event managers, home tutors, and local service SMBs.
How does the Sulekha integration work in Wendesk?
Wendesk connects to the Sulekha Lead API using your vendor ID and API key. New leads are automatically created as CRM contacts and a WhatsApp follow-up message can be triggered immediately.
Can I auto-assign Sulekha leads to my sales team?
Yes. Wendesk's pipeline rules can distribute Sulekha leads by city, service type, or custom criteria to your team members automatically.
Does Sulekha integration work with all Wendesk plans?
The Sulekha integration is available on Base Plan and above. Unlimited API sync is included on Growth and Pro plans.
What data fields are synced from Sulekha?
Name, mobile number, email, company name, inquiry subject, message, city, and lead timestamp are pulled into the CRM contact record.
Can I track Sulekha lead-to-deal conversion in Wendesk?
Yes. Once a Sulekha lead enters the CRM pipeline, you can track stage progression, win/loss, and conversion rate in Wendesk reports.