UPI payment links
Send UPI-direct payment links from deal cards via WhatsApp.
Planned
PhonePe Business
India's largest UPI payment platform for businesses. PhonePe Business enables merchants to accept UPI payments seamlessly. Connect to Wendesk to generate PhonePe QR codes and payment links for CRM deals and sync payment confirmations back automatically.
Free to use2.8K installsReleased 6 Jul 2026Updated 17 Jul 2026v1.0
Capabilities
What you can do with PhonePe Business
Capabilities your team gets when PhonePe Business is wired into Wendesk.
QR code generation
Generate static or dynamic QR codes for in-store collections.
Real-time status sync
Payment confirmations update deal stages automatically.
Setup
How to connect PhonePe Business
Typically completes in under 5 minutes. No engineering required.
- 1
Register as PhonePe Business merchant
Sign up at business.phonepe.com and complete KYC.
- 2
Obtain merchant credentials
Access the PhonePe Business dashboard for your merchant ID and API keys.
- 3
Connect in Wendesk
App Store → PhonePe Business → enter merchant ID and API keys.
- 4
Automate UPI collection
Set pipeline stage to auto-send PhonePe payment links via WhatsApp.
Plans
Available on these plans
Activate PhonePe Business on any of the plans below.
BaseStarterGrowthProEnterprise
FAQ
Frequently asked questions
Answers to the most common questions about PhonePe Business on Wendesk.
What does the PhonePe Business integration do in Wendesk?
It enables UPI-based payment collection in your Wendesk marketplace. Customers can pay via any UPI app — PhonePe, Google Pay, Paytm, BHIM, and 150+ others — with funds settling to your merchant account.
Does PhonePe charge MDR for UPI payments?
No. UPI payments on PhonePe Business carry 0% MDR for standard transactions, making it one of the most cost-effective payment methods for Indian SMBs.
Can Wendesk generate QR codes from the PhonePe integration?
Yes. Wendesk can generate a PhonePe static or dynamic UPI QR code for any order, which can be embedded in a WhatsApp message or displayed on an invoice page.
How does Wendesk receive PhonePe payment confirmations?
PhonePe sends server-to-server callback notifications. Wendesk verifies the callback authenticity using the salt key and salt index before marking the order as paid in the CRM.
Can I send a WhatsApp receipt after a PhonePe payment?
Yes. Once a PhonePe payment confirmation webhook arrives, Wendesk can automatically trigger a WhatsApp receipt message to the customer phone number associated with the order.
Discover
View all appsAlso in Payments
Similar integrations your team might want to connect.
Cashfree Payments
PAYMENTSCashfree Payments offers a developer-friendly API for accepting and disbursing payments in India. Connect to Wendesk to automate payment collection on CRM deals and run instant vendor payouts.
Free to install
Google Pay for Business
PAYMENTSGoogle Pay for Business lets Indian merchants accept UPI payments via QR codes and payment links. Integrate with Wendesk to automate payment requests on CRM deals and reconcile receipts in your pipeline.
Free to install
PayPal
PAYMENTSPayPal is the global digital-payments leader — most useful for Indian SMBs receiving payments from international clients (freelancers, exporters, SaaS-to-overseas). Connect to Wendesk to send PayPal invoice links from CRM deal cards, sync paid status as deal-won, and reconcile USD/EUR receipts against rupee invoice records.
Free to install