Microsoft Teams
Post CRM deal alerts and schedule Teams meetings from Wendesk. Microsoft Teams is the enterprise collaboration suite (chat + channels + video + Office integration). Connect to Wendesk to post CRM deal alerts to Teams channels (deal won/lost, lead assigned, escalation), schedule Teams meetings directly from deal cards with one-click join links, and pipe Teams call/meeting summaries back as CRM activities.
Frequently asked questions
Answers to the most common questions about Microsoft Teams on Wendesk.
What does the Microsoft Teams integration do in Wendesk?
How does Wendesk authenticate with Microsoft Teams?
Can Teams channel notifications be filtered by deal stage or team member?
Does the integration work with personal Microsoft accounts?
How often are Microsoft Graph webhooks renewed?
Also in Meetings & Workspace
Similar integrations your team might want to connect.
Google Workspace
CALENDAR_SCHEDULINGGoogle Workspace (formerly G Suite) provides Gmail, Google Calendar, Google Drive and Meet for businesses. Connect to Wendesk to sync emails and calendar events to CRM contacts, log meetings and attach Drive documents to deals.
GoTo Meeting
CALENDAR_SCHEDULINGGoTo Meeting provides reliable video conferencing for businesses. Connect to Wendesk to create meeting links from deal cards and auto-log completed meetings as CRM activities.
Slack
CALENDAR_SCHEDULINGSlack is the leading team messaging platform. Connect to Wendesk to post CRM deal stage changes, new lead alerts, payment confirmations and customer support tickets directly to the right Slack channels.