Order sync
Flipkart orders create CRM deals with buyer and item details.
Planned
Flipkart Seller Hub
Sync Flipkart orders into your Wendesk CRM for end-to-end tracking. Flipkart is India's largest e-commerce marketplace. Integrate Flipkart Seller Hub with Wendesk via the Flipkart Seller API to sync orders, track returns and automate customer communication via WhatsApp.
Free to use0.7K installsReleased 6 Jul 2026Updated 17 Jul 2026v1.0
Capabilities
What you can do with Flipkart Seller Hub
Capabilities your team gets when Flipkart Seller Hub is wired into Wendesk.
Return tracking
RTO and return orders appear as separate activities in the CRM.
WhatsApp updates
Send dispatch and delivery notifications to buyers via WhatsApp.
Setup
How to connect Flipkart Seller Hub
Typically completes in under 5 minutes. No engineering required.
- 1
Register as Flipkart developer
Go to developer.flipkart.com and register your seller application.
- 2
Get API credentials
Generate App ID and App Secret from the Flipkart developer portal.
- 3
Connect in Wendesk
App Store → Flipkart → enter your App ID and Secret.
- 4
Map order pipeline
Configure which Flipkart order statuses map to Wendesk deal stages.
Plans
Available on these plans
Activate Flipkart Seller Hub on any of the plans below.
StarterGrowthProEnterprise
FAQ
Frequently asked questions
Answers to the most common questions about Flipkart Seller Hub on Wendesk.
What does the Flipkart integration do in Wendesk?
It uses Flipkart Marketplace API v3 to pull new orders into Wendesk as CRM records, sync order status changes, and trigger automated WhatsApp dispatch notifications to buyers.
Does Wendesk support Flipkart returns management?
Yes. Return requests from Flipkart appear as CRM activity entries linked to the original order deal, with return reason, refund status, and customer contact accessible in one place.
How does the WhatsApp integration work for Flipkart orders?
When an order is confirmed or dispatched on Flipkart, Wendesk can automatically send a WhatsApp template message to the buyer's number with order ID and tracking link — over 10 million such messages are sent by Flipkart daily.
Do I need Flipkart Seller Hub access?
Yes. You need an active Flipkart Seller Hub account with API access enabled. Wendesk connects via OAuth 2.0 token-based authentication.
Which Wendesk plan supports Flipkart integration?
Flipkart integration is available on Starter and above. It occupies one App Store slot within the plan's integration limit.
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